The next day, as soon as work began, Bern, the head of the Glenngla Group, received a warning letter from the Tourism Bureau and a lawsuit from Attorney Ma.
Glenngla, a renowned tourist resort, had always been rated by tourists as a must-visit attraction, and its ski resort received five-star reviews year after year.
However, after the incident of Su Ruiyi's fall and injury, Glenngla's reputation completely collapsed overnight.
If it were just a matter of a tourist getting injured while skiing, it wouldn't be a fatal blow to a ski resort. After all, skiing is an extreme sport, and injuries are inevitable.
But many posts appeared online, one-sidedly accusing Glenngla's ski resort facilities of being outdated and failing to provide adequate safety instructions, thus causing an innocent tourist to get injured.
The negative experience made netizens question why Glenngla deserved five stars every year.
In addition to this, many people, dissatisfied with the arrogant service attitude of the established hotel, also voiced their criticisms.
Bern pressed the intercom for his secretary: "Connect me to the manager of the Glenngla ski resort."
— Bern on the phone —
Bern: "Owen, you should have reported to me immediately. This is your professional negligence!"
Owen: "I'm sorry, Mr. Bern. I don't think we made any mistakes, and the conditions at the time were indeed not suitable for our emergency rescue team to go to."
Bern: "Now is not the time to discuss fault. This injured person is not an ordinary tourist. You should know that guests who can invite Mr. Colin are definitely not ordinary people!"
Owen: "Otherwise, we'll just compensate for the medical expenses."
Bern: "Are you only thinking of that now? It's too late. The Tourism Bureau already knows about this, and I received a lawsuit this morning."
Owen: "What? Sue us for what?"
Bern: "Oh, my God! You are a foolish idiot! I shouldn't have appointed you as manager! The next round of the best scenic spot selection is coming up. If this is not handled well, we'll all be kicked out!"
Owen: "Then what should we do?"
Bern: "Where is the injured guest?"
Owen: "I heard she was sent to a small clinic down the mountain..."
Bern: "Are you joking? You don't even know where she is?"
Owen: "I thought it had nothing to do with us..."
Bern: "Go and find out! I need to know where the injured guest is hospitalized immediately!"
— End of call —
That afternoon, the慰问 from Glenngla Ski Resort did not go smoothly. Owen did not get to see the injured Su Ruiyi, but he was forced to meet Ou Yunchen.
Owen, holding a flower basket, said: "Mr. Ou, these are our condolence gifts for Miss Su. It was Glenngla's mistake to have caused Miss Su such distress."
Ou Yunchen looked at the giant flower basket placed on the table and smiled. He bent down to touch the petals and then flicked off the gold powder.
Ou Yunchen said disdainfully: "I'll accept it on behalf of Miss Su."
Owen glanced at Bern's expression and continued: "Mr. Ou, we are also here to offer a sincere apology for not showing concern immediately..."
"There's no need for further apologies. I also wish to meet Mr. Bern," Ou Yunchen interrupted Owen, his gaze fixed on the head of the Glenngla Group.
Bern was somewhat surprised: "Mr. Ou, if there is anything else our group can do for you, we will do our best to cooperate."
After speaking, Bern's secretary handed over the compensation agreement, but Ou Yunchen tore it up in front of them without even looking at it.
"Mr. Ou, what are you doing? We are very sincere," Bern said in shock, watching the contract being discarded.
Ou Yunchen: "Let me make the demands. This is the basic expression of your sincerity."
Bern and Owen exchanged glances, feeling that this man was not to be underestimated. Behind his seemingly friendly smile, there might be a knife capable of instantly slitting their throats.
Attorney Ma placed the agreement representing ATL in front of Bern and Owen.
The two men picked it up in surprise and their eyes widened in shock after reading the first page.
Owen became somewhat angry: "Mr. Ou, isn't this going too far? Compensating you for medical and emotional damages is already giving you face! You want shares in the ski resort too?"
Ou Yunchen was unfazed: "Medical and emotional damages are not enough to show the sincerity of your apology. Cooperating with me is the only way to withdraw the lawsuit and bring peace back to Glenngla."
Bern eagerly explained: "Mr. Ou, it's not entirely our responsibility that Miss Su fell and got injured..."
Attorney Ma interjected: "But if we sue for compensation based on the ski resort's failure to provide adequate safety warnings, it could amount to a considerable sum. According to local law, I can even sue you to the point where you can't operate normally."
Attorney Ma looked at the two men with grim expressions and continued: "More importantly, I believe that compensation is a small matter for Glenngla, but losing the five-star rating and its reputation is a major loss."
Ou Yunchen said sincerely: "Mr. Bern, I know this is a crucial time for the ranking of major ski resorts. If Glenngla's reputation plummets because of this incident, no matter how hard you try to operate in the future, it will be a notorious piece of black history."
Bern was more afraid of such consequences than Owen, as this was his first year in charge of the group. If a lawsuit were to occur, his father would be extremely disappointed in him and might even dismiss him immediately.
Bern began to suspect the man's motives: "Mr. Ou, do you know about Glenngla?"
"Although Glenngla is a well-known resort hotel, it has been losing money year after year. If it weren't for the ski resort, it would be very difficult to stand out among many hotels. Of course, the most important thing is that a group that can no longer cover its expenses may sell some assets at any time due to various reasons," Ou Yunchen blurted out.
Bern continued to press: "You're right. Then have you considered that becoming a shareholder in the ski resort might not yield the expected returns?"
Ou Yunchen smiled; he already had a plan.
"Mr. Bern, all investments have risks, but the Glenngla ski resort is definitely worth my attempt," Ou Yunchen continued.
"In Sworz, the Glenngla ski resort is no longer a five-star resort in the true sense..."
"Even tourists know that your five stars are just for show. It's just that more people choose Glenngla out of sentiment."
"But as more competitors appear in the market, Glenngla, apart from its reputation, has no competitiveness at all."
"You know, Sworz is not lacking in ski resorts," Ou Yunchen explained, analyzing Glenngla's prospects with a hint of helplessness.
Bern agreed that these were all problems facing Glenngla, so he curiously asked: "Then what can Mr. Ou bring to the Glenngla ski resort?"
Ou Yunchen said: "I heard that crayfish are flooding locally, causing a great impact on the environment. The Tourism Bureau and the Foreign Trade and Economic Cooperation department are looking for a solution that can both promote tourism and export?"
This was a piece of tourism news he had checked before coming, and he never expected it to be useful.
Bern nodded: "Indeed. The Tourism Bureau has held several meetings hoping that hotels like us can do something about it, but you know, we don't have the capacity to consume so many crayfish."
Ou Yunchen's eyes darted around; he already had a plan to implement.
"If I say, by cooperating with me, I can ensure you not only maintain your five stars but also get awarded by the Tourism Bureau..."
Bern burst into laughter: "Mr. Ou, don't joke. This is beyond what I can handle."
Ou Yunchen, however, appeared very confident: "I will invite the most capable processing industry from Tomato City to hold a meeting here to discuss how to safely export your crayfish. Of course, the prerequisite is that you must make good arrangements with the Tourism Bureau, publicize the meeting widely, and hold it at the Glenngla Hotel."
"This..."
Bern looked at Ou Yunchen with disbelief. He felt that if it were true, as Ou Yunchen said, that the rampant crayfish could be exported to other countries, then not only the Tourism Bureau but even the Foreign Trade and Economic Cooperation department would send thank-you letters to Glenngla!
Such a prestigious achievement would earn him a lot of face in front of his father, and perhaps his position as head would be secured!
"Mr. Ou, I understand what you mean. Let me think about it again." Bern hesitated but was willing to give it a try.
"I await your good news," Ou Yunchen said, standing up to see them out.
After seeing Bern and his entourage off, Attorney Ma's face was almost black. She closed the door and began to question him.
"Ou Yunchen, are you too good at lying? We don't know anyone in the food processing industry. The Su family started in the textile industry. Don't you understand that different fields are different? I think Mrs. Su made a mistake choosing you!"
"Not knowing them doesn't mean we can't get to know them," Ou Yunchen said indifferently.
"If Bern agrees to cooperate, and we can't hold the meeting as planned, what will happen then? ATL might become infamous before it even opens!" Attorney Ma said angrily.
Ou Yunchen returned to his chair and slowly replied: "Then have you considered what would happen if this meeting were successful? In the future, it won't be Glenngla that calls the shots, but ATL will have a reputation here, and even in the investment community. This is an opportunity, and I must seize it!"
Attorney Ma sneered: "Ou Yunchen, you are looking for trouble. I will report your crazy actions to Mrs. Su. I cannot stand by and watch you ruin ATL!"
Ou Yunchen stood up and stopped Attorney Ma. His gaze was firm, as if he were determined to succeed.
"Reporting to Mrs. Su is your prerogative, but before that, you'd better understand that ATL is not only Mrs. Su's hope to deal with the Su family but also the foundation of my new identity. ATL and I are in this together, so I must not let ATL have any problems!"
Attorney Ma turned back and glared at Ou Yunchen: "Then how will you fulfill the boasts you've made?"
"I need to build momentum for ATL as soon as possible. If no one knows about ATL, it's impossible to attract capital. Therefore, even if it means using any means necessary, I will bring the giants of the food processing industry to me!"