Chapter 94: Chapter 94: Michelle Monroe Catfight
"Mrs. Joyner, where did you go? We haven’t finished discussing the compensation yet. Please come back; President Monroe is waiting for you in the office!"
"No need for compensation, it’s just my bad luck. Dealing with the Monroe family, not a single one of them is decent. Bah."
Mrs. Joyner hung up the phone abruptly, not wanting to waste more words with Jacobs.
Jacobs excitedly said to Ivana Monroe, "Ivana, you are truly amazing. Mrs. Joyner said there’s no need for compensation."
Ivana Monroe smiled. Solving Mrs. Joyner’s issue was just the beginning; there was still a batch of customers with quality issues waiting to come.
Ivana said to Jacobs, "In the future, if there are quality issues and customers demand triple compensation, try to negotiate with them. Offer an exchange, matching the original price, and when the new winter collection arrives, compensate with a piece from it."
The winter collection is always priced double compared to the summer wear.
This way, for the customers, it’s equivalent to triple compensation, but for GK, it’s halving the loss.
"Will this work? After all, with quality issues, customers’ trust in GK has significantly decreased." Jacobs had a reasonable concern; once customers had a bad experience, it’s very difficult to rebuild trust.
This was an issue Ivana had already considered.
"Whether it works or not, you can give it a try. First, inform the customers about GK no longer accepting custom orders. Then talk to them, and if they’re unsatisfied with the new winter collection, we’ll still offer the full triple compensation." Ivana’s exquisite face shone with confidence, and she paused before adding, "As for the quality of the new winter collection, I’ll arrange for staff and customers to inspect the products on-site."
Jacobs admired Ivana, her mind was so agile, coming up with such an excellent compromise.
He believed that through diligent communication, they could persuade the customers to wait for the new winter collection.
Jacobs was very curious about how Ivana planned to conduct the on-site inspection.
Jacobs left Ivana’s office.
Ian Keane’s youthful voice echoed: "Mommy, I solved the Luban lock."
Ivana turned and saw the little boy holding the unlocked Luban lock, both of them solved in just over an hour.
The little boy’s handsome face was full of energy, and his thin lips seemed to curl in a victorious smile; Ivana was momentarily stunned.
She recalled last year when Timmy solved the Luban lock, with that same adorable expression.
The past image of Timmy and the current boy overlapped; Ivana felt a bit dazed, as if they were two different people, yet seemed like the same person.
"Mommy, what’s wrong?" The boy put down the Luban lock, jumped off the sofa, and ran to Ivana.
"Mommy’s fine, Timmy is amazing!" Ivana smiled gently, reached out to hug the boy, and kissed him on the forehead as a reward.
Ian Keane’s small body stiffened a bit, thinking, can’t this woman stop kissing him randomly?
~
"Hey, Michelle Monroe, it’s me, Josephine Joyner. I’m downstairs, come down; I have the latest news for you."
Josephine Joyner stood below Michelle’s building; after saying this, she hung up the phone, not wanting to hear a word of rambling from Michelle.
Josephine Joyner was so angry that her heart was trembling and still hadn’t calmed down by now.
Michelle leaned out of the window upstairs and saw Josephine Joyner down below. She couldn’t make out Josephine’s expression, assuming she had gotten a result with Ivana at GK.
Michelle was thrilled, her eyes flashing with malice. If Ivana paid Josephine ten times the compensation, she would immediately blast a message to all the one-off customers, telling them they could cause trouble for any quality issues with their custom clothing at GK for ten times compensation.
Josephine Joyner was the first to "taste the crab" and enjoy its freshness.
She believed those one-off customers, enticed by such great benefits, would manufacture problems with their custom clothing and storm GK for ten times the compensation, regardless of actual quality issues.
GK’s current financial situation couldn’t handle triple compensation, let alone ten times.
It wouldn’t be surprising if GK went bankrupt over it.
Once GK couldn’t afford the compensation, things would escalate, and she would contact the crowd-actors to stage scenes at GK, spiriting all customers into madness, inciting them to smash GK.
The last step would be the media; she’d call the TV stations to film the chaos.
Her plan was flawless, ensuring GK would never recover from the fiasco.
Michelle went downstairs, full of excitement, "Ms. Joyner..."
Before Michelle finished her sentence, her eyes widened in horror.
Josephine suddenly swung her faux LV bag at Michelle’s head and face.
Josephine’s strike was swift and accurate.
"Ah~" Michelle screamed in pain, getting hit in the face, and dropped the fake LV bag to the ground.
"Josephine Joyner, have you gone crazy?" Michelle shouted furiously at Josephine, her face aching from the hit.
Josephine grinned ferociously, "Gone crazy? Right, I’m crazy."
Josephine rushed up to Michelle and grabbed her hair, raising her hand to slap her hard across the face. She hit with all her might.
Michelle kept screaming; her fair face reddened quickly from the slaps.
Josephine cursed in frustration while hitting, "Does it hurt? Does it hurt? You little bitch, how does it feel to be slapped? In my entire life, I’ve never been so humiliated. You little bitch, you’ve disgraced me completely in front of Ivana Monroe."
Jean Shaw heard her daughter’s screams from downstairs and rushed down from above, seeing Josephine pulling her daughter’s hair and mercilessly slapping her face. She couldn’t let that happen.
"Stop, you bitch." Jean Shaw ran over, pulling Josephine’s hair and clothes: "You’re hitting my daughter? I’ll kill you... kill you..."
"Ah~" Josephine’s scalp felt like it was being torn off by Jean Shaw, forcing her to let go of Michelle’s hair and grab Jean Shaw’s hair, yanking it hard downward.
Jean Shaw screamed in pain: "Let go, you bitch, you’re killing me, let go."
Josephine’s face twisted in pain, "Old hag, you let go first."
"Why should I let go first? You bitch, you go first."
"You won’t let go? Fine, let’s just torture each other then!"
"Mom~"
A large clump of Michelle’s hair had been torn out by Josephine, bringing tears to her eyes. She saw Jean Shaw and Josephine pulling each other’s hair and reached out to scratch Josephine, trying to help Jean Shaw.
Suddenly.
The three women were entangled in a fight.
Until the security guards arrived to separate them forcibly.
All three women had scratches on their faces, and their hair was a mess, looking like bird nests with clumps of hair scattered on the ground, belonging to all three of them.
Michelle loathed Josephine.